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A Surge of Unified Payment Interface (UPI) in Soar of Mobile Banking During Pandemic Phase
Anita Malik
Pages: 23-29 | First Published: 05 Dec 2022
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Abstract
The Covid-19 epidemic and associated restrictions have promoted digital transactions in the country. The epidemic is one of the reasons why people are increasingly liking the digital payment mechanism. Indian Government has done remarkable work by improving the infrastructure of digital payments.  During Pandemic phase UPI mechanism plays a very important role facilitating inter-bank transactions.  The paper concludes how the covid-19 pandemic has led to an up swing in digital transactions through mobile banking. It also concludes the journey of Unified Payment Interface system in India. In current study we aim to identify the customer preference and awareness towards unified payment interface and to know the impact of unified payment interface in customer satisfaction during pandemic.  The paper proposes the advantages and barriers of UPI System in India.  
Keywords: Pandemic, Unified Payment Interface, Mobile Banking, Digital Payment, Cashless
 

References

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  2. https://www.thehindubusinessline.com/money-and-banking/covid-effect-upi- transactions-up-significantly-post-lockdown/article32543739.ece.

  3. https://www.moneycontrol.com/news/business/covid-19-second-wave-takes-a-toll-
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  4. https://www.thehindubusinessline.com/money-and-banking/covid-effect-upitransactions-up-significantly-post-lockdown/article32543739.ece.

  5. https://www.ccavenue.com/article/NPCI-enhances-Fund-Transfer-through-thelaunch-of-UPI.jsp.

  6. Miss Prachi Jawade& Prof Praveen Suryavanshi; “Trend analysis of UPI During Covid19” ISSN: 2249-6661Vol-44, No.-1(III), January-March (2021).

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