At Mayas Publication, we understand that occasionally you may need to make returns or exchanges. We want to ensure a hassle-free experience for our customers when it comes to our digital journal and book access. Please review our return policy below:
1. Digital Access Refund Eligibility:
- Our digital journal and book access purchases are not eligible for a refund.
2. Eligibility Criteria:
- To be eligible for a refund, the digital journal or book must not have been accessed or downloaded.
- Refunds are not applicable once the access code has been redeemed or the digital content has been downloaded.
3. Access Issues and Technical Support:
- If you encounter any issues with accessing or downloading the digital content, please reach out to our technical support team at +91 99443 87367.
- We are committed to assisting you in resolving any technical difficulties to ensure you can fully enjoy our digital journals and books.
4. Changes to Access:
- In the event of updates or changes to the digital access, we will make every effort to communicate these changes to our customers.
- Changes to digital access content do not qualify for refunds, but we are available to address any concerns or provide assistance.
5. Contact Information:
- For any questions or concerns regarding our return policy or digital access, please contact our customer service team at office@mayas.info.
Please be aware that this return policy is subject to change without prior notice. Ensure you check our website or contact customer service for the latest information. We appreciate your understanding and value your satisfaction as our customer