Shipping Policy for Mayas Publications
Thank you for choosing Mayas Publications for your journal and book needs. We are committed to providing you with quality products and ensuring a smooth and reliable shipping process. Please review our shipping policy to understand how we handle the delivery of our publications worldwide.
- Processing Time:
- Orders are typically processed within 4-10 business days after payment confirmation.
- Customized or special orders may require additional processing time, and customers will be notified accordingly.
- Shipping Methods:
- We offer various shipping methods to cater to your needs.
- Standard Shipping: Delivery time may vary based on the destination, but it typically takes 7-14 business days.
- Express Shipping: Faster delivery options are available for customers who require expedited service, with delivery times ranging from 3-7 business days.
- Shipping Rates:
- Shipping rates are calculated based on the weight of the order and the destination.
- Customers can view the shipping costs before finalizing their purchase during the checkout process.
- International Shipping:
- We proudly ship our publications worldwide.
- Customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
- Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track the status of your order using the provided tracking number on our website or through the designated courier's website.
- Incomplete or Incorrect Address:
- Customers are responsible for providing accurate and complete shipping information.
- Mayas Publications is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
- Delivery Issues:
- In the event of delivery issues, please contact our customer service team at service@mayas.info within 30 days of the expected delivery date.
- Returns and Refunds:
- For information on returns and refunds, please refer to our Return Policy.
- Force Majeure:
- Mayas Publications is not liable for any delays or failure to deliver caused by events beyond our control, such as natural disasters, strikes, or other unforeseen circumstances.
- Contact Information:
- For any inquiries or assistance regarding shipping, please contact our customer service team at service@mayas.info.
Mayas Publications reserves the right to update or modify this shipping policy at any time. Customers are encouraged to review this policy periodically for any changes.
Thank you for choosing Mayas Publications. We appreciate your business!