Abstract
The objective of the study is to understand how Personal Emergency Response System (PERS) as a business model, new to Indian subcontinent can help in building digital ecosystem for the healthcare industry. Personal Emergency Response System (PERS) is a system that is automated in addressing emergency medical cases with medical alert devices say press alarm lockets/bracelets that intimates to the call center with 24X7 service and active database which connects with nearby hospitals of the patient to attend to the case at the earliest. The need for human centric business innovations and platforms is on demand and rise to make livelihood of people better and here’s when digitalization and right deployment of technologies comes into play. In the lines of this assertion fall the intent of this study which tries to identify whether PERS can become a part of the healthcare industry in the Indian frontiers whilst the fact that the system already is a part of developed nations. The trends of 2020 are suggestive of PERS to crawl into the Indian context. But, will people welcome the same, how people would perceive it and are they aware of the system of this kind is the essence and crux of the study.
Keywords: Personal Emergency Response System (PERS), healthcare industry, digital ecosystem
[1] Personal Emergency Response Systems (PERS) Market – Forecast (2020 - 2025) of www.industryarc.com
[2] https://www.vitalcall.com.au/