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Role of Digitization in Banking in India

Issue Abstract

Digital banking is also called internet banking or online banking. When a bank provides its  services online and customers can make transactions, submit requests, and handle other banking activities online, it is called digital banking. The first bank in India to offer internet banking was the ICICI bank in 1996. Since then a number of other banks have followed suit and today most of the banks provide online banking facilities. 
Keywords: Bank, Cheque, Customer Service

Author Information
J. Mahil Kamalam
Issue No
Volume No
Issue Publish Date
05 Jul 2019
Issue Pages

Issue References


[1] Golden, S. A. R., & Regi, S. B. (2015). Satisfaction of Customers towards User Friendly  Technological Services offered by Public and Private Sector banks at Palayamkottai, Tirunelveli District. International Journal of Research, 2(3), 775-787. 
[2] Golden, S. A. R., Regi, S. B., & Franco, C. E. (2014). A study on Impact of Information Technology (IT) in Modern Banking Sector. Golden Research Thoughts, 3(11), 1. 

[5] financial inclusion/article8258190.ece
[6] Regi, S. B., & Golden, S. A. R. (2014). Customer Preference towards Innovative Banking  Practices Available In State Bank of India at Palayamkottai. Sankhya International Journal of Management and Technology, 3 (11(A)), 31, 33.