Mayas Publications logo
Buy Books Buy journals

Journal Issues

Back To Archive
Quality of work life in Private Sector Banks Employees in Kancheepuram District
N.Vanaja
Pages: 1-9 | First Published: 09 Jul 2021
Full text | Abstract | Purchase | References | Request permissions

Abstract 

The purpose of the study to discuss with quality of work life among the private sector banks,qualityof work life is a value based process, which is aimed towards meeting the twin goals of enhanced effectiveness of the banking sectors and improved quality of life at work place for the employees. The most of quality of work life are determine with attitude, environment, opportunities, nature of job, people, stress level, career prospects, challenges and a few others. Several factors influence and decide the quality of work life. The aim of the study is to find the quality of work life among the private sector banks in Kancheepuram District was undertaken the purpose of this research is to understand out how employees feel about private sector banks. This study is based on primary data acquired using a questionnaire and the data were analyzed using a range of statistical techniques such as percentage, factor, and ANOVA analyses to determine the factors that quality of work life among the private sector banks in Kancheepuram District. Keywords: Quality of work life, Environment Opportunities, Career Prospects and Employees Attitude

REFERENCES

 1. Vetrivel (2022). “Influence of Internet Banking Service Quality on Customer Satisfaction – An Indian Experience”, Journal of Critical Reviews, 7(2):546-551. 

2. Ismaila Bojang and Lamin B. Ceesay (2020). “Consumer Susceptibility to E-banking Services: Evidence from Retail Banking Sector of The Gambia”, European journal of Business and Management Research, 5(2):2-7. 

3. Jyotsna Sharma, Jagdeep Singh and Amandeep Singh (2020). “Impact of E-Banking Service Quality on Customer Satisfaction”, International Journal of Recent Technology and Engineering, 8(5):2296-2300. 

4. Ali Nazaritehrani and Behzad Mashali (2020). “Development of E-banking channels and market share in developing countries”, Nazaritehrani and Mashali FinancialInnovation, 6(12):1-19 

5. Anber Abraheem MOHAMMAD (2020). “The effect of Customer Empowerment and Customer Engagement on Marketing Performance: The Mediating effect of Brand community membership”, Verslas: Teorija ir praktika / Business: Theory and Practice, 21(1):30-38. 

6. Anber Abraheem MOHAMMAD (2020). “The effect of Customer Empowerment and Customer Engagement on Marketing Performance: The Mediating effect of Brand community membership”, Verslas: Teorija ir praktika / Business: Theory and Practice, 21(1):30-38. 

7. Ms.Vrushali M.Ramdasi & Mr.Shridhar Sarmalkar(2015),“Comparative Study of usage of E-banking Services Provided By Selected private and Public Sector Banks in India”, ASM Group of Institute of Pune, India 

8. Sharma, Geeta and Malviya,Surendra(2014),“Internet banking service quality and its impact on customer satisfaction in Indore district of Madhya Pradesh”, International Journal of Business and Management Invention,Volume3, Issue3, pp.01-06 

9. Aronsohnetal,(2006) “E banking and Service Quality Online”,Ph.D. thesis, Lund university ,Campus Helsing borg, 2006.