Abstract
Human resource departments are involved with efforts to improve productivity through changes in employee
relations. QWL means having good supervision, good working conditions, good pay and benefits and an interesting, challenging and rewarding job. High QWL is sought through an employee relations philosophy that
encourages the use of QWL efforts, which are systematic attempts by an organization to give workers greater
opportunities to affect their jobs and their contributions to the organization’s overall effectiveness. That is, a proactive human resource department finds ways to empower employees so that they draw on their “brains and wits,”usually by getting the employees more involved in the decision-making process. The role of human resource department in QWL efforts varies widely. In some organizations, top management appoints an executive to ensure that QWL and productivity efforts occur throughout the organization. In most cases, these executives have a small staff and must rely on the human resource department for help with employee training, communications, attitude survey feedback, and similar assistance. In other organizations, the department is responsible for initiating and directing the firm’s QWL and productivity efforts.
Keywords: Basic elements of quality of work life,factors of quality of work life, approaches to improve quality of work life, impact of quality of work life and effects of quality of work life.
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