Abstract
In the current scenario service sector has transformed tremendously change in the last few years and which is becoming the next booming industry. Due to rapid growth and heavy competition, employees are facing several problems of stress. This study explores the impact of enhancing the employee’s participation in service industries and to know the stress barriers faced by them. It is significant for knowing stress awareness among the employees and the strategies for coping with the stress to achieve their goals; this is an analytical study based on primary data which is collected through a questionnaire. Thus the present study is initiated with the stress awareness among the employees in the service industries sector it was carried out among 200 employees from different service stores in the Chennai district. Analysis like Percentage, Chi-Square, and ANOVA analysis were used to know the various factors affecting job stress.
Keywords: Stress awareness, Stress coping techniques, and service Sector.
References
- C.B.Gupta (1996) Human chand& sons, New Delhi.
- Cooper, C.L., Cooper, R.D., Eaker, L.H., 1988. Living With Stress. Penguin, London.
- R. J. L. Heron, S. McKeown, J. A. Tomenson and E. L. Teasdale (1999)Study to evaluate the effectiveness of stress
management workshops on response to general and occupational measures of stress, vol 49, 451 – 457, 1999. - Adelina Broad Bridge (2002), Service managers: their work stressors and coping strategies, Journal of Retailing and Consumer Services 9 (2002) 173–183
- Irvin Sam Schonfeld, Edwin Farrell (2010) New developments in theoretical and conceptual approaches to job stress, Vol.8