Skip to main content


An Analytical Study of Customer Preferences and Purchase Behaviour towards Eco-Friendly Brands

Issue Abstract

Abstract

Today, people are becoming more aware of environmental issues like pollution, climate change, etc., and companies are launching green products to attract customers who are environment-conscious. However, in real life, it is seen that the actual purchasing of green brands is not as high as expected. Consumers’ attitudes towards green brands are positive, but their purchasing behaviour is limited due to certain reasons like high pricing, lack of trust, limited availability of products, etc. This difference between their attitudes and behaviour is a major area of concern for businesses as well as researchers. Therefore, this study aims to analyse consumer perception and how it affects their purchasing behaviour for green brands. This study aims to identify customer preferences for green brands in the context of increasing environmental concerns. It also aims to identify key factors that influence their purchasing behaviour for green brands, including environmental concerns, green image, quality, price sensitivity, trust for green brands, etc. This study aims to identify major factors influencing purchasing behaviour for green brands based on a survey conducted on customers. This study also aims to identify major factors influencing purchasing behaviour for green brands based on a survey conducted on customers.

Keywords: Customer Preferences, Limited Awareness, Purchase Behaviour, Low Availability, High Pricing, Sustainability Communication.


Author Information
R. Jeevika, S. Mohana, G. Shivani, K. Swetha
Issue No
4
Volume No
6
Issue Publish Date
05 Apr 2026
Issue Pages
185-191

Issue References

References

  1. Biswas, A., & Roy, M. (2015) Green products: An exploratory study on consumer behaviour in emerging economies of the East. Journal of Cleaner Production, 87, 463–468

  2. Chen, Y.-S. (2010) the drivers of green brand equity: Green brand image, green satisfaction, and green trust. Journal of Business Ethics, 93(2), 307–319.

  3. Gleim, M. R., Smith, J. S., Andrews, D., & Cronin, J. J. (2013) against the green: A multi-method examination of the barriers to green consumption. Journal of Retailing, 89(1), 44–61.

  4. Joshi, Y., & Rahman, Z. (2015) Factors affecting green purchase behaviour and future research directions. International Strategic Management Review, 3(1–2), 128–143

  5. Kumar, A., & Ghai, S. (2022) Customer perception towards eco-friendly brands and purchase intention. International Journal of Marketing Studies, 14(2), 45–59.

  6. Laroche, M., Bergeron, J., & Barbaro-Forleo, G. (2001). Targeting consumers who are willing to pay more for environmentally friendly products. Journal of Consumer Marketing, 18(6), 503–520. 

  7. Ottman, J. A. (2017) the new rules of green marketing: Strategies, tools, and inspiration for sustainable branding. Greenleaf Publishing.

  8. Schiffman, L. G., & Wisenblit J. (2019) - Consumer behavior (12th Ed.). Pearson.

  9. Solomon, M. R. (2020) - Consumer behavior: Buying, having, and being (13th Ed.). Pearson.