Abstract
In the workplace, emotional intelligence (EI) plays an essential role because it affects many aspects of worker performance, job satisfaction, and organizational success. The aim of this study is to thoroughly examine employee emotional intelligence levels and how they affect the working environment. Using mixed-methods techniques, the study combines qualitative interviews with quantitative surveys. We shall choose a representative sample of workers from different departments and areas to assure a wide range of perspectives. Standardized EI examines, will be used to gather quantitative data, with a focus on important domains like social skills, self- awareness, self-regulation, and empathy. The quantitative measures of EI levels provided by these to examine, will enable statistical analysis to find trends and relationships. A small number of respondents will be surveyed in-depth to collect qualitative data. The topics covered in these interviews will include individual experiences, opinions on emotional intelligence (EI) in the workplace, and how EI improves communication, handling of conflict, and general job performance. This study's conclusions are intended to provide important new perspectives on the state of emotional intelligence in businesses.
References
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