Abstract
In today's fast-paced business landscape, customer relationship management (CRM) plays a prominent role in maintaining strong customer connections and driving business growth. As technology continues to evolve, new CRM trends are emerging, revolutionizing the way businesses interact with their customers. In this article, we will explore one of the latest CRM trend AI and its impact on businesses.
Key words: CRM – Customer Relationship Management AI – Artificial Intelligence ERP – Enterprise Resource Planning AR – Augmented reality VR – Virtual Reality
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