Abstract
Digitalization has had a significant impact on the insurance sector in India, and LIC has been at the forefront of this transformation. The use of digital technologies has helped LIC to reach a wider audience, reduce costs, and improve customer service. For example, LIC has launched a number of online and mobile-based services, such as e-insurance policies, online premium payments, and claim tracking. These services have made it easier for customers to purchase and manage their insurance policies, and they have also helped LIC to improve its efficiency and reduce its costs.The digitalization of the insurance sector is still in its early stages in India, but it has the potential to revolutionize the way that insurance is delivered. LIC is well-positioned to lead this transformation, and its success will have a major impact on the Indian insurance industry.
Keywords: Digitalization, Insurance sector, Life Insurance Corporation of India (LIC),
References
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