Skip to main content


E-Banking services provided by selected banks in Coimbatore City

Issue Abstract

Abstract
Banking which plays a vital role in all the time with the people. Banking promotes the people to save money. In this study we have discussed that how the bank is providing e banking services, and how the customer is aware about that and how they are utilizing and benefitted it. Because of e banking how the people money transferring andsaving culture is changed and how they benefitted and the technical problem they have faced.Most of the people is not good in using E- Banking because of the Educational qualification.
Keywords: E banking, Services, customers


Author Information
Manimekala. M
Issue No
9
Volume No
2
Issue Publish Date
05 Sep 2023
Issue Pages
114-118

Issue References

References

Gupta, S. (2013) The Mobile Banking and Payment Revolution, European Financial Review, February-March, 3-6 

Loonam, M.; O’Loughlin, D. (2008) An Observation Analysis of e-Service Quality in Online Banking, Journal of Financial Services Marketing, vol.13(2), pp.164-178 

Mobarek, A. (2007) E-Banking Practices and Customer Satisfaction - A Case Study in Botswana, 20th Australasian Finance & Banking Conference 

Wisdom, K. (2012) The Impact of Electronic Banking on Service Delivery to Customers of Ghana Commercial Bank Limited. A Study of Ghana Commercial Bank Ltd, Ho Poly Technic Branch, Ph.D. Thesis, Institute of Distance Learning, Kwame Nkrumah University of Science and Technology. 

Abubakar, A.A.; Tasmin, R.B.H. (2012) The impact of information and communication technology on banks’ performance and customer service delivery in the banking industry, International Journal of Latest Trends in Finance and Economic Sciences, 

Daniel, E. (1999) Provision of electronic banking in the UK and the Republic of Ireland, International Journal of Bank Marketing, vol.17(2), pp.72-82 

Darlington, L. (1999) Banking without Boundaries: How the Banking Industry Is Transforming Itself for the Digital Age, Blueprint for the Digital Economy, McGraw Hill, New York