Abstract
Technological Revolution influences the buying behavior of Customers to a great extent. Anytime, anywhere, any amount payment has affected the spending habits of the customers drastically to the level that he is forced not to
differentiate between the need and luxury. A technology can only be successful if it can gratify users and, as a result, encourage customer loyalty, despite the plentiful benefits. The purpose of this paper is to investigate the factors influencing customer satisfaction and the factors influencing the use of electronic payments.The ease
of use and availability of good networking system are the two important factors that has helped the Unified Payment Interface system to work to this level of excellence.
Keywords: Payments, Technology, Satisfaction and Customer interaction
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