Abstract
The fashion industry has witnessed a significant shift in consumer behaviour, especially among youngsters, who are highly influenced by trends, brand image, and social media. This study aims to analyse the perception of youngsters towards H&M clothes. The research focuses on factors such as quality, price, design, brand image, availability, and sustainability initiatives of H&M. Data for the study is collected from youngsters through surveys and questionnaires. The findings reveal that youngsters prefer H&M due to its trendy designs, affordable pricing, and strong global brand presence. Social media marketing and celebrity influence also play a major role in shaping their buyi ng decisions. However, some respondent’s express concerns regarding durability and environmental impact. Overall, the study concludes that H&M enjoys a positive perception among youngsters and remains a popular choice in the fast-fashion segment, while continuous improvement in quality and sustainability can further enhance customer satisfaction.
References
- H&M. (2023). Sustainability Disclosure Report. Retrieved from https://hmgroup.com
- Consumer Behavior – Philip Kotler & Kevin Lane Keller. (2016). Marketing Management (15th Ed.). Pearson Education.
- Solomon, Michael R. (2018). Consumer Behavior: Buying, Having and Being. Pearson Education.
- Journal of Fashion Marketing and Management. Various articles on fast fashion and youth buying behavior.
- Statista. (2023). Reports on global fast fashion industry trends. Retrieved from https://www.statista.com
- McKinsey & Company. (2023). the State of Fashion Report.
- Ajzen, Icek. (1991). the Theory of Planned Behavior. Organizational Behavior and Human Decision Processes.
- Philip & Armstrong, Gary. (2018). Principles of Marketing (17th Ed.). Pearson Education.
- H&M Group. (2022). Annual Report. Retrieved from https://hmgroup.com
- Business of Fashion & McKinsey & Company. (2023). the State of Fashion 2023 Report.
Web Source
1. https://matrixbcg.com/blogs/target-market/hm
2. https://www.researchgate.net/publication
3. https://www.projectpractical.com
4. https://www.projectpractical.com/hm-branding-strategy/
