Skip to main content


A Study on Cybercrimes Faced by the Customer’s Usage of Cashless Payments Using Fintech

Issue Abstract

Abstract
Financial Technology has made a drastic change in the financial sectors. This has paved the way for cashless transactions among the customers. The study focus on the reasons for cybercrime among banking customers and the strategy to reduce the cybercrime among banking customers using cashless transactions through financial technology(FINTECH). A sample size of 107 respondents has been taken for the study by adopting convenient sampling technique. The study concludes that, Cybercrimes against persons involve a variety of offences include sending child pornography and harassing people via email. The bank customer loses a significant amount of secret information as a result of unauthorised access, which results in significant financial loss for banks.
Keywords: Fintech, cybercrime, cashless transactions.


Author Information
Dr. L. Nithya
Issue No
9
Volume No
2
Issue Publish Date
05 Sep 2023
Issue Pages
139-152

Issue References

REFERENCES 

1. Purswani, M. CYBER-CRIME IN BANKING SECTOR. 

2. Agrawal, S. (2016). Cyber Crime in Banking Sector*. UdgamVigyati, 3, 1-19. 

3. Mugari, I., Gona, S., Maunga, M., &Chiyambiro, R. (2016). Cybercrime-the emerging threat to the financial services sector in Zimbabwe. Mediterranean Journal of Social Sciences, 7(3 S1), 135. 

4. Sawng, Y. W., Xu, Y., Shin, J. H., & Kim, M. (2022). Economic ripple effect analysis of new converging industry: Focusing on inter-industrial analysis of Fintech industry in South Korea, China and the United States. Journal of Scientific & Industrial Research, 79(2), 116-121. 

5. Arunachalam, A., Seetharaman, K., & Agarwal, A. (2021). Cybersecurity by Prediction of Time Synchronization using Bayesian Base Gradient Descent Approach.Journal of Scientific & Industrial Research. 

6. Sekhar, B. V. D. S., Raju, B. V., Kumar, N. U., &Chakravarthy, V. V. S. S. S. (2023). Sustainable and Reliable Healthcare Automation and Digitization using Machine Learning Techniques.Journal of Scientific & Industrial Research. 

7. Najaf, K., Mostafiz, M. I., & Najaf, R. (2021). Fintech firms and banks sustainability: why cybersecurity risk matters?. International Journal of Financial Engineering, 8(02), 2150019. 

8. Iyer, V. M. (2021). Digital Payments The Future Of India. Lessons to Be Learnt From Covid Pandemic: Significance Of Incorporating Inevitable Changes In Diverse Sectors, 21. 

9. Nair, D., Veeragandham, M., Pamnani, P., Prasad, S., &Guruprasad, M. (2021). Impact of COVID-19 On Fintech Industry. International Journal of Research in Engineering, Science and Management, 4(2), 27-34. 

10. Wewege, L., Lee, J., &Thomsett, M. C. (2020). Disruptions and digital banking trends. Journal of Applied Finance and Banking, 10(6), 15-56. 

11. Naz, F., Karim, S., Houcine, A., &Naeem, M. A. (2022). Fintech growth during COVID-19 in MENA region: current challenges and future prospects. Electronic Commerce Research, 1-22. 

12. Najaf, K., Schinckus, C., Mostafiz, M. I., & Najaf, R. (2020). Conceptualising cybersecurity risk of fintech firms and banks sustainability. 

13. Painoli, G. K., Dhinakaran, D. P., &Vijai, C. (2021). Impact of Fintech on the Profitability of Public and Private Banks in India. Annals of the Romanian Society for Cell Biology, 25(6), 5419-5431. 

14. Arner, D. W., Barberis, J., &Buckey, R. P. (2016). FinTech, RegTech, and the reconceptualization of financial regulation. Nw. J. Int'l L. & Bus., 37, 371. 

15. Dandapani, K., Joo, M. H., & Nishikawa, Y. (2021). Is FinTech a threat or a promise to banks?. In The Routledge Handbook of FinTech (pp. 216-231). Routledge. 

16. Subramanian, M. (2022). The impact of COVID-19 pandemic on innovative Fintech in India. In Innovative Finance for Technological Progress (pp. 288-310). Routledge. 

17. Katterbauer, K., Hassan, S. Y. E. D., &Cleenewerck, L. (2022). Financial cybercrime in the Islamic finance metaverse. Journal of Metaverse, 2(2), 56-61. 

18. Jayasekara, S. D., &Abeysekara, I. (2019). Digital forensics and evolving cyber law: case of BIMSTEC countries. Journal of Money Laundering Control, 22(4), 744-752. 

19. Gupta, R., Kukreja, G., Gupta, A., &Tyagi, L. (2021). Artificial Intelligence Fostering Fintech: Emerging Trends and Use Cases. In Cybersecurity in Emerging Digital Era: First International Conference, ICCEDE 2020, Greater Noida, India, October 9-10, 2020, Revised Selected Papers 1 (pp. 61-73). Springer International Publishing. 

20. Arner, D. W., Barberis, J., & Buckley, R. P. (2015). The evolution of Fintech: A new post-crisis paradigm. Geo. J. Int'l L., 47, 1271.