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A Study on Customer Satisfaction towards Net Banking Service with reference to Tiruchirappalli City

Issue Abstract

Abstract
Internet Banking is the wave of the future, In India all banks need to be realized in the post-liberalization period and it is in order to continue to the viable and to deliver the top provisions to their consumers they must have the updated information in place. Irrespective of their proprietorship status overall they will give supreme importance to placement and technical developments. The usages of ATMs is in the following terms: “online collection, plastic money, payment services, (electronic fund transfer, clearing services) document management systems, smartcards, branch networking and internet banking and also the other results of their creativity of industrial upgradation”. Using a descriptive study, the data‟s are collected through primary data from 120 net banking users in Tiruchirappalli city. The respondents are selected using a simple random sampling. The result of the study found that the availability of information on net banking is the significant to adoption and use of net banking by customers.
Keywords: Internet Banking, Post-Liberalization, Customers, Initiative, Electronic Fund Transfer, Technological Development and Smartcards.


Author Information
Dr. K. Riyazahamed
Issue No
4
Volume No
1
Issue Publish Date
05 Apr 2019
Issue Pages
11-15

Issue References

References
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