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Role of Digitization in Banking in India

Issue Abstract

Abstract
Digital banking is also called internet banking or online banking. When a bank provides its services online and customers can make transactions, submit requests, and handle other banking activities online, it is called digital banking. The first bank in India to offer internet banking was the ICICI bank in 1996. Since then a number of other banks have followed suit and today most of the banks provide online banking facilities.
Keywords: Bank, Cheque, Customer Service


Author Information
J. Mahil Kamalam
Issue No
7
Volume No
1
Issue Publish Date
05 Jul 2019
Issue Pages
16-22

Issue References

Reference 
[1] Golden, S. A. R., & Regi, S. B. (2015). Satisfaction of Customers towards User Friendly Technological Services offered by Public and Private Sector banks at Palayamkottai, Tirunelveli District. International Journal of Research, 2(3), 775-787.
[2] Golden, S. A. R., Regi, S. B., & Franco, C. E. (2014). A study on Impact of Information Technology (IT) in Modern Banking Sector. Golden Research Thoughts, 3(11), 1.
[3] http://www.forbesindia.com/article/weschool/digital-revolution-in-the-indian-banking-sector/47811/1
[4] http://www.groupdiscussionideas.in/role-of-digitization-in-banking/
[5] http://www.thehindubusinessline.com/money-and-banking/bankers-call-for-digitisation-financial-inclusion/article8258190.ece
[6] Regi, S. B., & Golden, S. A. R. (2014). Customer Preference towards Innovative Banking Practices Available In State Bank of India at Palayamkottai. Sankhya International Journal of Management and Technology, 3 (11(A)), 31, 33.