Role of Digitization in Banking in India

ABSTRACT
 Digital banking is also called internet banking or online banking. When a bank provides its services online and customers can make transactions, submit requests, and handle other banking activities online, it is called digital banking. The first bank in India to offer internet banking was the ICICI bank in 1996. Since then a number of other banks have followed suit and today most of the banks provide online banking facilities. 
Keywords: Bank, Cheque, Customer Service
 

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