Abstract
Infosys Limited, founded in 1981 by seven engineers in Pune, has emerged as one of the most prominent IT services companies globally. With its headquarters in Bengaluru, India, Infosys revolutionized the Indian software services landscape by offering cutting-edge technology solutions and business consultancy. The company initially started with a modest capital of INR 10,000 and has grown into a multinational corporation with a market capitalization of over USD 70 billion.
Infosys provides services in cloud computing, data analytics, artificial intelligence, enterprise application management, and business process outsourcing. Its journey highlights the role of innovation, leadership, and customer-centric strategies in achieving global success.
Questions for Discussion
1. What are the key factors that contributed to Infosys's success as a global IT services provider?
2. Discuss the challenges Infosys faced in maintaining its competitive edge in the global IT market. How did it address these challenges?
3. How does Infosys’s focus on innovation and sustainability contribute to its long-term growth? Provide examples from the case study.
4. If you were a consultant for Infosys, what strategic recommendations would you make to sustain its growth in the next decade?