ABSTRACT
This paper gives a brief introduction to Knowledge Management (KM), its need, definition, and challenges, and also provides information on how the KM initiative has been adopted at Infosys, to support organizational success. Both knowledge sharing as well as reuse need to be encouraged and recognized at the individual employee level as well as the company level. This is best done by measuring and rewarding knowledge performance. Sustained strategic commitment and a corporate culture that is conducive to knowledge performance are vital for success in Knowledge Management. The paper deals with the implementation of policy and future practices of KM in Infosys.
Keywords: Knowledge management, Infosys, K-Shop, PAD, PKM, Sparsh.
Received : 12th January 2019
Accepted : 30th January 2019
Published : 13th February 2019
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