Human resource management and innovation : A focus on learning and employee development

Abstract

          The environment that global businesses work in different levels of innovation and technology in so many industries. Central to this revolution is Human Resource (HR) technology, which is set to redefine how work is done, organizations structured and how talent is managed. HR technology, with AI, machine learning, big data, and cloud as key enabling technologies does not only augment the efficiency of the HR as a functional unit of the organization but also provides an opportunity for segmentation, customization accuracy and access to a diversified talent pool .These technologies are rewriting the People Management Functions processes in terms of hiring, learning and development, talent management as well as in performance and reward management, and in the process, they’re positively transforming workforce effectiveness, workforce motivation, and workforce commitment to organizational goals and objectives.

        HR digital transformation is changing the assumptions of traditional practices of dealing with human capital to focus more on change-driven rather than transactions-based. For example, automated recruitment technologies are making the hiring process more efficient by reducing biases, improving the methods of matching candidates with jobs, as well as improving decision-making on the part of the hiring companies. In addition, the same LMS and AI platforms are helping the employees in providing learning journeys that improve skills and prop up performance. Scientific methods of forecasting are serving the HR leaders with insight about organizational needs for workforce, skills shortage, and development of a flexible-capable culture.

 This paper will analyse how the element of human resource technology in determining the future of the business around the world while focusing on innovations in learning & development, engagement and culture. This will give perspective on both the benefits and risks of adopting HR tech covering real life case studies and different industry areas across various fields and professions. The present study seeks to contribute to an understanding of how HR practitioners and organizational executives can make sense of the emerging use of HR technology for positive organisational development and for designing a stronger, more progressive future for organisations in a post COVID-19 world.

Keywords: HR Tech and Innovation, AI,  Learning Effectiveness, Employee Engagement,  Digital HRM.

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