ABSTRACT
Nowadays the world has changed to a digital world. India has also tried to follow
the digital banking. Digital cash and online transactions in the current market scenario have
an important effect on digital banking . The digital bank represents a virtual process that
includes online banking as an End–to–end platform. Digital banking means more than just
going paperless. Leading players are offering a new and improved Customer experience,
Delivering faster and more efficient services. It includes the evolution of digital transformation
in the modern banking era. Digital banking plays an important role in the present banking
system. Most people in the banking sector agree that digital banking is the wave of the
future with highly safe and secure. However, it has included some of the challenges and
opportunities of digital banking in India. The paper further tries to discuss some major
aspects of digital banking.
Keywords: Digital banking, services, opportunities, and challenges
Received : 03st November 2019
Accepted : 15th November 2019
Published : 15th December 2019
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