Abstract
Internet Banking refers to the provision of information or services by a bank to its customers, via a computer, television, telephone, or mobile phone. It has emerged as a strategic resource for attaining efficiency, control operations, productivity, and profitability. It has changed the traditional way of banking transactions. This paper analyses the customers of Indian Bank in Namakkal town. The survey concludes that the Internet Banking leads the customers to a benefit at the large extent.
Key Words: Internet Banking, convenience, 24 hour service
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