On-demand cab services came to Indian market in the year 2004 by Meru cabs and soon became popular among consumers on metropolitan cities. This study is focused on the impact of OLA services at Chennai and for this data has been collected with the help of structured questionnaire. Data was collected from Chennai and specifically from students. This paper focuses on the impact of OLA cabs at Chennai. The study deals with the consumers mindset towards in utilizing the call taxi services, comfortness, ease of access, tariff system, safety, convenience, and overall satisfaction towards the service quality. The reasons that support and influence their choice, ascertain their views in enhancement of service and reasons behind their dis- satisfaction are analyzed by conducting the Descriptive research, the data so gathered are with appropriate tools and provided with feasible suggestions.

The three P’s of competency mapping namely Proficiency, Personality, and Potential has a direct relation to the commitment of the employees. If the employer can identify and select the right person for the right job through a structural analysis of competency mapping the employer can expect the employee to be both competent and also to be committed to the job for what he is absorbed for. The study has measured the influence of personal and organizational variables on the employee's perception towards competency mapping and commitment. Measuring the 3P’s, Regression analysis was used.

Organizations today face hyper-competitive, turbulent business environment and an increasingly uncertain future. They have to cope with the both the incessant pressures of the present and the unceasing uncertainties of the future. Creativity is concerned with generating distinctive ideologies, concepts and the method of accomplishing tasks that would not have happened normally or progressed routinely. Creativity is a resource of competitive value but it is underused in many organizations. It has come to be recognized as a valuable resource influenced by competitive factors. Faced with difficult and new crisis, recurrently engendered by turbulent business environment, industrial organizations need to evolve creative approaches and responses for coping with rapid technological changes, sudden shifts in markets, severity of trade competition, currency fluctuations and volatile political-economic events. Innovation and development of new products are important forms of such a coping response based on a high degree of creativity. On the return ultimately increase in the degree of creativity directly and indirectly emphasis the greater positive impact in the organizational effectiveness. Coping responses not only have to be conceived imaginatively and creatively but also have to be coordinated and executed competently. Knowing the role of creativity as the competitive resource of the organization this paper concentrates to analyse the factors determining creativity as a competitive resource by understanding the general characteristics and attributes of creativity and creative individual.

Corona Virus is the group of virus that causes illness in Animals and Humans. This virus has its origin from China and spread to its nearby country in the late 2019, causing a minute attention of WHO. But during the beginning of 2020, this virus has grown up drastically by taking life of more than 30,000. This article not a medical article which gives elaborative study of Covid, but gives the disturbance it caused in the mind of Human and in the Strategy of Government operations. The study is conducted and analysis is also done to derive at a conclusion on the current scenario of Indian Nation.

The purpose of this study is to know the performance of public transport service and to analyze the financial stability in the performance of income and expenditure of BMTC by applying simple average calculation method. In terms of comparing its performance and efficiency for 3 years. it examines the information found within a company’s profit and loss account. The study was based on secondary data from records, reports and profile of the Bangalore metropolitan transport corporation. Simple average method is a method which can be obtained by the average rate of incomes and expenditure items in the financial statement and can be calculated by multiplying the total of the units simply by the number of receiving variables. An objective of the study includes analyzing the profitability, analyzing the financial stability, recognizing the weak operational areas and company’s overall financial performance with suitable suggestion for a better soundness and to overcome from the weak areas analyzed in the company. Transport is considered to be the life line of the economy of the country. An efficient road transport sector, in particular, plays a crucial role in a county’s economic progress and growth.

This study comprises the importance of TOURISM MANAGEMENT and its impact over the economy GDP and employment opportunity, and how the tourism sector is affected due to the impact of Corona virus (COVID 19).

Women Entrepreneurs has been another worry. In this New Economic World, monetary advancement of a nation absolutely depends upon the commitment of women in the provincial improvement of a country. Women finance managers recognizes exceptional task to meet her own nee and become monetarily free. In India, there are around 8,000,000 women business visionaries in which Tamilnadu having the most significant rate. Anyway the amount of women business visionaries extending, still they are managing various issues from various sources. The current paper includes the Socio Economic Conditions of the women business visionaries in Paramathi Velur and Tiruchengode squares of Namakkal District of Tamil Nadu.

People have a storm of emotions towards any unseen circumstances in life and business. Yet human behaviour has constancy and change. It is multi-dimensional and a long lasting process. People get adapted to changes over a period of time. This article highlights the psychological flexibility with people and how it can be inculcated among people. Organisations try hard to bring out resilience with finance; even harder with people. Additional motivation, learning’s from past experience and removing the stress would be the functional responsibility of the organisation. The bottom line of the article is to review the organisational behaviour with reference to human resource management at times of resilience.

Banking has been a vital part in the economic development of all the nations of the world. In fact, banking is the life blood of modern commerce. Excluding those traditional business-oriented functions, they have now come out to fulfil national responsibilities. Banks carter to the needs of various sections and fields like agriculture, industries, trades and to all other sections of the society. Thus, they accelerate the economic growth of the country and plays a pivotal role as heart of money circulation as to pumping money in and out of the economy.

Consumption is an important component of aggregate demand in an economy. A country’s consumption pattern and its outcomes unveil a radiant picture of its living standards, level of poverty, human development and the essence of its economic growth and well-being. A convoluted set of socio-economic, cultural, psychological and environmental factors determine the consumption pattern of any common man in a society. In a similar way human wants and consumption pattern undergo major transformation interrelated with the growth and development of societies. Consumption is an important activity performed by any common man and is basically of two types i.e. lifeline and lifestyle. Consumption inevitably is based on income of a person and his assets. Economic reforms introduced by Government of India over the years have influenced the per capita income to a great extent and also has influenced the consumption pattern of masses. The paper highlights the varying consumption pattern in India in this dynamic economic scenario.

We are living in the Information Age where a person may be either a consumer or producer. They are flooded by tons of data about the products or services online. Gone are the olden days where a salesperson would explain the advantages and disadvantages of their company's product or service. Prospects jump directly into the internet searches for the products and get the entire details about it and finally decides which one to buy in the available choices. With the internet’s intervention, DIGITAL MARKETING has evolved into an irreplaceable part of any business. Moreover, now companies are pushed to offer personalized suggestions of products to their consumers. This is the birth of the one to one marketing era.

Food product being a sensitive commodity. The risk factors are high for the corporate. In order to maintain its reputation and attract customers, the corporate has to have a sound quality management and control. Beyond this maintaining the goodwill of the corporate, CSR initiatives paves a strong and beneficial ways By way of CSR, the corporate can gain both reputation as well as tax exemptions For undertaking CSR, the corporate must focus on a key “Society-oriented and Environmental issues”. The Corporates undertaking CSR activities are to adhere to the policies and procedures of the Ministry of Corporate Affairs. The CSR which stood as an effective tool for Financial, Marketing, Public relations and much more aspects of the corporate can turn-out to be a risky initiative for the corporate. A fine understanding of the “CSR Activities of Parle” are consolidated together in this report after gathering the necessary information.

Customer relationship Management is a most attractive word to acquire, treat and retain customers. In the recent times without CRM, companies can’t able to withstand the competitiveness. On the other hand companies are attempting to develop and keep up their CRM practices with in their organization. This study analyses the significant barriers that are facing by the star classified hotels to execute and maintain the Customer relationship management. This elucidating study has been carried out random sampling method and the sample size was 69. The key findings include the major challenges faced by the star hotels as well as the suggestions to overcome the barriers.

GST Stands for Goods and Services Tax (GST). The GST Act was passed in the Lok Sabha on 29th March, 2017 and came into effect from 1st July, 2017. It was termed as One Nation One Tax. The major impact of introducing GST in India is the transformation in the fiscal structure of the Indian federal setup. The fiscal right of the states and centre to deal with goods and services independently will be taken away and both the Governments have to depend on each other’s for managing the so called goods and services tax in future. This paper is to study about the notion and ideas of goods and services tax (GST) and it’s judicious of introduction in India. The study additionally aims to grasp its edges and impact on Indian economy.

The growing competition in the hotel industry is one of the main challenges of this era, which increasingly depends on the ability to innovate. The aim is to analyze the impact of innovation management on the performance of employees and hotel organizations. This is a quantitative study using a structured questionnaire (using Likert scale 1 to 5 point scale) given to the employees in the hotel located in, Mysuru. The result helps us to find out the relationship between the factors of innovation (Empowerment, Teamwork, Work environment, and leadership,) and the performance of employees and hotel organizations. Results show that the factors of communication, leadership, and strategy directly influence the performance of the employees.

Objective-To enable the students to study and enhance various types of skills through the education. We can say that education is a weapon, in the hands of the students. According to Mahatma Gandhiji “Education is to bring out the overall development of the child” Education provides the overall development of the child. Education is a lifelong process, through outreach and every age, every situation provides knowledge, in terms of education. It can be provided through formal and in-formal Education. Education is a channel, which brings out the innate capacities and potentials of the child. It acts as a supportive system to lead a happy and worthy life. Education shows the appropriate direction to the life. Education gives the power of reasoning, thinking capacity, so only it can be called and used as a weapon against all odds, playing in the society and community. Education gives the power of taking the right decisions, at the right time and in the right situations. Education enables people to act and take wise decisions in the critical situations. Education plays an vitol role in the skill development of the youth of the country. Skill development is very important in the leading economy of India. Various skills can be provided through proper training, with communicating with education. Making young students, enabled with proper skills, we can solve the problem of unemployment, which is the acute and major present problem of rural and urban India. Without education, proper skill development is un-imaginable, so both can go hand in hand. We should focus on skill development through channelizing the student’s potentials, capacities through providing thought full education.

The current scenario, digital marketing occupies an important position in the business world. In India around 36% of internet users observe less TV, 28% have lessened their daily newspapers and magazines, 17% have stopped listening to their radios. Digital marketing started to get visible around 2010. With the entry of e-commerce players like snap deal and flipkart, the digital marketing arena started to pick. this study it deals with the impact of digital marketing on consumer purchase decision by knowing this the marketer can focus on their potential customers through social network sites. the study reveals that people aware of the digital channels In spite of their educational qualification, customers use to prefer digital channels to buy any sought of products, no much role of monthly income of people plays a role choosing a kind product buy through digital channels.

The Cashless society is describe an economic state where by financial transactions are not conducted with money in the form of physical banknotes / coins, but rather than the transfer of digital information between the transacting parties. Cashless society had exist from the time when human society came into existence, based on barter and other methods of exchanges, and cashless transactions have also become possible in modern times using digital currency as bitcoin. the term ‘cashless society’ in the sense of a move towards, and implications of, a society where cash is replaced by its digital equivalent in other words, legal tender (currency) exists, is recorded, and is exchanged only in electronic digital form. A concept had discuss widely range than , particularly because the world is experiencing a rapid and increasing use of digital types of recording, managing, and exchanging money in commercial, investment and day to day life in many parts of the world, and transaction are which would historically have been under taken with cash are often now under taken electronically.

Many multi-branch companies transact from different branches. Each branch maintains a database for their locally completed transactions. Hence, many such companies possess multiple databases. The challenges involve in making a sound decision based on huge amount of distributed data. Both risks and opportunities could be encountered. The Synthesizing of HDAR algorithm follows a different approach for finding Strong and high patterns with hybrid dimensionality association rule along with exceptional patterns and its frequency level at highest performance. This model is promising since it proves the captured global patterns are at a advanced level, and synthesizing global and exceptional association rules are truly valid in making global decisions by the interstate company. For making decisions, some patterns show the individuality of the regions and grouping of regions which are important. It can be explored only by synthesizing in a multi-level perspective and all the proposed methods have been Comprehensively validated with needed parameters by experimental studies.

Stress is normally unavoidable part of everyone’s life living in this world. It portrays a negative notion that can have an impact on one’s mental and physical well-being. This paper is aimed at helping members to understand the signs of stress and to develop strategies to deal with it, as well as building up their own personal resilience. This study provides practical advice on how to deal with work stress. This paper implies Work-related stress occurs when there is a mismatch between the demands of the job and the resources and capabilities of the individual worker to meet those demands. Subjective and self-reported evaluations of stress are just as valid as ‘objective’ data, such as statistics on accidents or absenteeism. It is intended that employers, managers and trade union representatives use this booklet as part of an initiative to educate on the management of work stress. Discussed are the nature of stress at work, the causes and effects of stress, as well as prevention strategies. Also discussed are the roles of the organizational culture in this process and the resources to be drawn upon for managing work stress.

We are living in a knowledge economy in which ideas are the currency contributing to wealth generation. Research and development, inventions and innovations are the prime determinants of success and all these happen through human knowledge. Therefore, human resources are today considered as the most important contributors for the growth and success of organizations. Organizations are engaged in a war for quality human resources and for members of the top management, talent management is a prime focus area. An organization requires qualified, skilled and motivated employee to achieve its objective efficiently. Employees to be compensated suitably for their efforts. Compensation is the sum of all rewards provided by an employer to his employees for their efforts. It plays an important role in motivating employees towards better performance. Wage and salary administration is the group of activities involved in the design, implementation and maintenance of a compensation system. It is a systematic approach to ensure that employees are paid in a fair, logical and equitable manner. A good wage and salary administration should be able to attract and retain employees in an organization. Since employees moral, motivation, productivity and their relationship with the management more or less associated with the compensation management system.

It is highly essential for any organization to attract prospective customers as well as to retain the existing customers for broadening the customer base. All these necessitate assurance of quality of service. According to Peter F. Drucker, creating a satisfied customer is the only purpose of an organization, everything else is a cost.1 With the acceleration in the pace of industrial development along with the growth in population, the demand for transport is fast increasing. In this context, Indian Railway(IR) has understood that while trying to cope up with the increased demand, the service quality is likely to decline. Earnings can be increased by attracting more traffic and is possible by increasing customer satisfaction by improving service quality. For that performance efficiency level of our assets including human resources is to be enhanced. Develop more terminals to avoid congestion in major stations.

Employees are the channels of service delivery and its promotion. Service delivery is very closely related to the performance of employees. For the effective utilization of employees, to improve service quality and for better financial performance, their satisfaction in various factors is highly required. In this context, satisfaction of employees at the operating level across different departments and divisions relating to the attitude of superiors and passenger amenities and their attitude to employees are studied.

Tamil Nadu State Transport Partnership is expect key part at villupuram region. The state government runs the vehicles not an advantage point, adventurers' perspective concerning conditions as well as relationship of the vehicle in villupuram area study for this arranged capable. Villupuram transportation is one of the gigantic transportation among the Tamil Nadu State Transport Partnership (TNSTC). Reliably more than thousands social classes journeying regularly for the different explanation in the TNSTC. The villupuram transport stand center spot for division of a piece of the spots like Trichy, Madurai, Thirunelveli in southern area of Tamil Nadu. In the villupuram district explorers step by step are going for the work reason in Chennai, Cuddalore, Pondichery, Kallakurichi and Thiruvannamalai region. The Traveler satisfaction, presumption and evaluation amassed through for the help of survey and pursued for explicit the authentic contraptions. The result based gives finding and contemplations of the review. The result shows an enormous piece of the trailblazer perceived that current status of transport affiliation not satisfied.

Women Entrepreneurs has been another worry. In this New Economic World, monetary advancement of a nation absolutely depends upon the commitment of women in the provincial improvement of a country. Women finance managers recognizes exceptional task to meet her own nee and become monetarily free. In India, there are around 8,000,000 women business visionaries in which Tamilnadu having the most significant rate. Anyway the amount of women business visionaries extending, still they are managing various issues from various sources. The current paper includes the Socio Economic Conditions of the women business visionaries in Paramathi Velur and Tiruchengode squares of Namakkal District of Tamil Nadu.

The environment maintains ecological balance which is vital for the survival of life on our planet. The environment has given a lot to humans but it is the humans who are degrading the environment with their activities. Due to rapid advancement in technology there have been multiple negative effects on the environment it is moral responsibility of every human being to protect the environment and make the planet an amazing place to live in. With the consumption pattern it can be estimated that about 170% of the earth resources will exhaust by 2040. It is a known fact that resources are limited and wants are unlimited so it becomes important to use the resources efficiently. There are different factors influencing consumer behavior it can be economic conditions, individual preferences, marketing campaigns and group influences. So the researcher has taken up the study to analyze the consumers’ behavior with respect to usage of green products in Bangalore urban. The study was conducted to know the awareness and knowledge of respondents about green products, to determine which factors motivate and demotivate usage of green products and to analyse influence of different attributes on usage of green products through chi-square test. The companies should encourage consumers on how to use and dispose of the products to build sustainability, there should be rational appeal by the companies telling the consumers what effects their products have on environment.